What happened at work?

Describe your workplace situation and CREA will find relevant contract articles, arbitration precedents, and handbook sections to research your workplace situation.

Supporting NALC, APWU, NPMHU, and NRLCA stewards

CREA (Contract Research & Evidence Assistant) is an AI grievance-research platform for USPS union stewards. Describe your situation — CREA searches thousands of arbitration cases (1970–2025), over 3,452 MRS documents and Step 4 settlements, and 78 USPS manuals (20,726+ searchable sections) to surface the articles, precedents, and handbook provisions that apply. Answers come back in seconds, with verified citations to real decisions and official USPS documents. All four crafts covered: NALC, APWU, NPMHU, and NRLCA. Built by a 20+ year USPS letter carrier and shop steward. Browse our steward guides for free grievance and arbitration resources.

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Up to 5 files. 10 MB per file. 25 MB total. PDF, PNG, JPG, WEBP.

Tip: Redact names and personal IDs (EIN, SSN, address) before uploading — we only need the facts of the issue, not who's involved. How uploads are handled

The more detail you provide, the better your results. · Not legal advice · For research purposes only

Click an example to see CREA in action:

"Can management delay mail? Entire routes sometimes go undelivered."

"Management told me I would be written up for taking video of a supervisor committing a contract violation."

"I was forced to work overtime on my NS day even though I'm not on the ODL."

"My supervisor denied my request for a steward during an investigative interview."