Expert insights on grievance research, arbitration strategy, and contract updates for USPS stewards across all crafts.
April 2026 · What We've Been Building
CREA started as a letter carrier project, but stewards from every craft kept asking when we'd support them. We've been heads-down indexing governing documents for APWU, NPMHU, and NRLCA. Here's where we are.
April 2026 · Research
We've been tracking the bargaining landscape as we expand CREA to all four crafts. Three unions have settled agreements, one is in arbitration. Here's what we've found.
April 2026 · Why We Built This
Stewards know the USPS contract cold, but questions about rights inside the union — elections, meetings, governance — are a different story. We noticed that gap and built something to close it.
March 2026
After 20 years as a letter carrier, I've learned that understanding the USPS grievance process is one of the most valuable skills you can develop to protect your rights and those of your coworkers.
March 2026
If you're a steward or thinking about becoming one, you need to know that arbitration cases are the backbone of grievance strategy. Stewards who win grievances know their arbitration cases.
March 2026
Article 16 of the National Agreement between NALC and USPS is one of the most important contract protections you have as a letter carrier. Stewards who understand it win grievances.
March 2026
For decades, stewards have researched grievances the hard way. AI grievance research tools have fundamentally changed that. What used to take hours can be done in minutes.
March 2026
Being a steward is like being an artist. You start with a blank canvas — a carrier's account of what happened — and your job is to paint a picture that proves the violation on its own, backed by documents at every step.