Comprehensive reference guides on grievance procedures, contract articles, arbitration, and steward rights — backed by real arbitration decisions and contract language from CREA's databases.
Grievance Procedure
The complete walkthrough of the Article 15 grievance procedure — from Informal Step A through arbitration. Covers PS Form 8190, the just cause standard, timelines, evidence building, and the most common mistakes stewards make.
Contract Reference
A plain-language breakdown of the National Agreement articles stewards use most: Article 8 (overtime), Article 15 (grievances), Article 16 (discipline), Article 17 (steward rights), and more. Includes JCAM interpretations and key MRS settlements.
Arbitration
What happens when a grievance goes to arbitration? How hearings work, what burden of proof means in practice, how to prepare a case file, and what makes the difference between cases that win and cases that don't.
Steward Rights
Your rights as a steward aren't a favor from management — they're in the contract. Article 17, Weingarten rights, information requests, protection from retaliation, and how to enforce them when management pushes back.
Case Law
The landmark arbitration decisions that shaped how grievances are decided today. Real cases from CREA's database covering discipline, overtime, route adjustments, attendance, safety, and steward rights — with the holdings that matter.
Looking for shorter reads? Visit our Carrier's Corner blog.